Need help with FishLens AI? Browse common questions below, or reach out directly and we'll get back to you.
Identification accuracy depends on photo clarity, lighting, and angle. For best results, take a clear, well-lit photo showing the whole fish. If the AI is uncertain or you'd like a second opinion, use the "Request Expert Verification" option on the identification result.
Go to Account → Plan and tap "Upgrade to Unlimited." Subscriptions are billed through your Apple ID and can be managed or canceled anytime in your device's Subscription settings.
Yes — maps, tides, and trip data you've previously loaded are cached for offline use. New fish identifications require an internet connection.
Go to Account → "Export my data" to download your catches, trips, and gear. To permanently delete your account and data, go to Account → Delete Account.
Email us using the contact below with a description of the issue, your device model, and iOS version if possible — that helps us resolve it faster.